Residents
You Never Have to walk to the dumpster again
The trash bag that leaks halfway down the stairwell. The one you forgot until it was already dark. The walk you take in flip-flops because you weren’t planning on going outside. Your community set up doorstep collection so none of that is your problem anymore. Bin goes outside your door, we handle the rest.
Here's How It Works
Your community gave every unit a Timely Trash bin. After that, there are only three things to know.
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1
Set It Outside Your Door
Bagged trash goes in your bin, and the bin goes just outside your door before your community's start time.
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2
We Pick It Up
Our team comes through door to door that evening and takes everything to the compactor. You don't need to be home.
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3
Bring The Bin Back In
Grab it in the morning and keep it inside or on your patio until the next service night.
That's the whole thing. No walk across the property, no hauling bags down a stairwell in the dark.
Set-Out Basics
Every unit in a Timely Trash community gets a bin. Get these few things right and your trash goes out the same way every night, with nothing left sitting by your door.
Before you set it out
- Bag everything and tie the top closed
- Keep each bag under 15 pounds so it travels well
- Flatten cardboard so it sits inside the bin
- Two bags a night keeps the lid closing properly
- Have it outside your door by your community's start time
Leave these out of the bin
- Loose trash that never made it into a bag
- Furniture, mattresses, and appliances
- Paint, batteries, propane, and pool chemicals
- Anything that keeps the lid from shutting
Nights and start times are set by each community, so yours may differ from a friend's across town. Your leasing office has the schedule for your property.
Reach Our Team
Tell us what's going on and we'll get back to you. Fields marked with an asterisk are required.
Follow Trash Pick Ups On your phone
Resident Mobile App
The resident app keeps everyone informed without flyers or confusion about what night service runs.
- Report a missed pickup
- See your service nights and times
- Set-out guidelines for residents
- Common questions answered
- Contact support directly
we’re here for all your questions
Can’t find the answer you’re looking for on our website? Call your community contact.
What time do I put my trash out?
That depends on your community. Each property sets its own service nights and start time, so check the notice your leasing office posted or ask them directly. Most communities in our service area run Sunday through Thursday with an evening window.
What if I miss the pickup?
Hold onto it and set it out on the next service night. Leaving it outside overnight is what draws pests, and in summer the smell will find you before morning does.
Do I have to be home?
No. As long as your bin is outside your door before the start time, we’ll get it.
I have a couch to get rid of. Can you take it?
Not as part of nightly service, but Timely Trash does bulk pickups. Contact your leasing office to have one scheduled for your community or use the resident app.